contact us

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008-1179 King St. West
Toronto, Ontario, M6K 3C5
Canada

(647) 931-8916

Since its establishment, OSC Cross has evolved into something more than just another downwear line. Created for the discerning individual who appreciates fine tailoring and a Canadian-made focus, OSC Cross is the result of three keystones: an appreciation for good design, decades of expertise in the industry, and of course, a commitment to our valued patrons. Like our sister brand Outdoor Survival Canada, OSC Cross benefits from a history of close to 30 years of Canadian-made downwear experience. Needless to say, this is a sturdy testament to reliability. In fact, we are so confident in our workmanship that we guarantee it.

Combine this with classic modern cuts that come out of our design studio, and we are proud to bring you goods that are built to last.

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Privacy Policy

Read our privacy policy here

Information Collection & Use

ORDERS
If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Duvet Comfort Inc. and our subsidiaries are the sole owner of the information collected on this website.

Communications from the Site

CUSTOMER SERVICE
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. You cannot opt out of disclosure of your personal information if required by lawful order.

Security

The security of your personal information is important to us. We use reasonable technological and physical safeguards to protect personal information you provide to us from loss, misuse and unauthorized access, disclosure, alteration and destruction. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet is 100% secure, however, we make all reasonable efforts to use commercially acceptable means to protect your personal information. In the unlikely event of a data breach, you will be notified as soon as reasonably possible.

If you have any questions about security on our Web site, you can send email us at inquiries@osccross.com.

Use/Access by Third Parties

In addition to the third parties mentioned specifically in this Policy, OSC Cross may share your information with third party vendors who carry out work for us. If OSC Cross shares your personal information with any third party, we will take precautions to ensure that these companies only use your information consistent with this Policy and that reasonable safeguards are taken to ensure the third party provides at least the same level of privacy protection that OSC Cross provides.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently.